Playio

Playio Privacy Center

Updated 2024-05-03

Playio is committed to protecting the personal information of website visitors and service users. When using our mobile game services, we collect personal data to provide the best experience possible. The purpose of the Privacy Center is to provide more information about users' rights and controls regarding user personal data and to highlight important parts of our privacy policy.

What kind of personal information does Playio collect?

We collect information that you directly or indirectly provide to us. For example, when you create or modify your account, request on-demand services, contact customer support, or communicate with us through other means, we collect information such as your name, email, address, age, gender, social media profiles, and PayPal information. During the registration process, we also collect information referred to as "IDs," such as IP addresses and Google Advertising IDs. When using our services, we also collect information about your interactions with games advertised on our platform. The types of information we collect include: i) unlocked achievements, ii) in-game purchases, iii) other apps installed on the device, iv) game playtime, v) rewards earned from Playio, vi) game experience gained (collectively referred to as "user game profiles"). User game profiles are made public to other users through social networking features.

Playio uses data for the following purposes:

Service Provision: Providing and maintaining services requested by users.
Account Management: Managing user accounts and maintaining security.
Customer Support: Responding to user inquiries and providing support services.
Personalization: Personalizing services to enhance user experiences.
Marketing and Advertising: Providing targeted content and advertisements to specific users.
Analysis and Research: Analyzing data on service usage to identify improvements and for research purposes.
Legal Obligations: Using data to comply with legal obligations and terms of service.
Technical Purposes: Using data to enhance the stability, security, and performance of services.

Do you provide personal information to third parties?

Playio does not sell, rent, share, or disclose the information collected to external parties unless prior consent was obtained and or if applicable laws require necessary measures. The following table includes categories of personal information that may be shared with third-party service providers and for the business and commercial use of such information.

Company Name	Privacy Policy Links	Date and Time of Transmission	Transmission Purpose	Transmitted Data
Adbrix	Igaworks.com	When accessing and participating in advertisements while using the Playio service.	Advertising and Ownership purposes.	Device ID and geographic information (region, state, country) and advertising ID.
Adjust	Adjust.com	When accessing and participating in advertisements while using the Playio service.	Advertising and Ownership purposes.	Device ID and geographic information (region, state, country) and advertising ID.
Amazon Web Services (AWS)	Amazon.com	When accessing and using the Playio service.	Hosting and data security and management services for stored personal data.	IP address and geographic information (region, state, country), carrier name, all data provided by the user (name, surname, email, birthday), and advertising ID if associated with a mobile network.
AppsFlyer	Appsflyer.com	When accessing, participating in, and using the Playio service.	Advertising and Ownership purposes.	Device ID and geographic information (region, state, country) and advertising ID.
Facebook	Facebook	When accessing, participating in, and using the Playio service.	Used for business analysis to better understand how users interact with the Playio service.	Google Advertising ID (GAID)
Google	Google	When accessing, participating in, and using the Playio service.	Used for business analysis to better understand how users interact with the Playio service.	Google Advertising ID (GAID)
Singular	Singular.net	When accessing, participating in, and using the Playio service.	Advertising and Ownership purposes.	Device ID and geographic information (region, state, country), and advertising ID.